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Turn
ad clicks
into WhatsApp conversations.

AdEngage by WhiteCoats helps hospitals, clinics and doctors reach relevant audiences through Facebook and Instagram ads that bring potential patients straight to WhatsApp.

1,000+ hospitals grow with WhiteCoats

Ad Engage Services
What's included

Everything you need to turn digital attention into enquiries

Reach the right audience
Step 1: Reach the right audience

Put your practice in front of the right people

Targeted Facebook and Instagram campaigns designed around your specialty, location, services and growth goals.

Location-based targeting

Reach audiences in the geographic areas relevant to your practice.

Audience targeting

Build campaigns around relevant audience characteristics, including age and interests.

Campaign strategy

Align your campaign objective, audience, message and call to action before launch.

Specialty-led campaigns

Promote relevant services and specialities with messaging designed for your intended audience.

Step 2: Make every ad count

Creative that earns attention

Bring together healthcare-specific messaging, ad design and campaign strategy to give people a clear reason to enquire.

Copy that connects

Communicate your services and key differentiators in clear, audience-relevant, NMC-guidelines-compliant language.

Creative built for the feed

Use ad designs and formats suited to Facebook and Instagram placements.

A clear call to action

Give audiences a direct next step: start a WhatsApp conversation with your practice.

Campaign variations

Test relevant messaging and creative approaches to understand what resonates with your audience.

Make every ad count
Move enquiries to WhatsApp
Step 3: Move enquiries to WhatsApp

From ad click to conversation

Connect your Facebook and Instagram ads to your WhatsApp Business communication flow, making it easier for interested audiences to contact your practice.

Click-to-WhatsApp ads

Direct people from your ads to a WhatsApp conversation with your practice.

Automated greetings

A configured greeting helps acknowledge incoming enquiries without waiting for a manual first response.

Appointment information

Share relevant appointment details and available slots through the configured WhatsApp flow.

A direct route to your practice

Make it easier for people to enquire about your services without navigating multiple channels.

Step 4: Follow up and stay connected

Keep enquiries from going cold

Support the next steps after an initial enquiry with automated communication and structured follow-ups.

Automated follow-ups

Set up relevant follow-up messages to keep conversations moving.

Appointment reminders

Send configured reminders to help people keep track of scheduled appointments.

A more organised enquiry process

Reduce repetitive manual messaging through configured automation.

Campaign performance visibility

Review available campaign metrics to understand reach, enquiries and opportunities to improve performance.

Follow up and stay connected

Make every conversation count

AdEngage brings Facebook and Instagram advertising together with WhatsApp automation to help your practice attract enquiries and manage the next steps more efficiently.
Specialites

A proven playbook for your Speciality

Whether you’re a general physician or a super-specialist, WhiteCoats brings healthcare expertise and digital growth capabilities together around the needs of your speciality.

  • Urology
  • Gastroenterology
  • Ophthalmology
  • Diabetology
  • Nephrology
  • Psychiatry
  • Pulmonology
  • General Physician
  • Ayurveda
  • Physiotherapy
  • Cardiology
  • Orthopaedics
  • Dentistry
  • IVF & Fertility
  • Oncology
  • Paediatrics
  • ENT
  • Dermatology
  • Neurology
  • Gynaecology
Our Solutions

Solutions built around your practice

Three connected solutions that work together to strengthen visibility, engagement, and everyday practice operations.

Practice Growth Services

Practice Growth Services

Build a stronger digital presence where patients search.
SEO-optimised practice websites and profiles, Google Search & Maps visibility, social media, and targeted local campaigns built around your Speciality, location, and growth goals.

Learn more →
Patient Engagement Services

Patient Engagement Services

Stay connected beyond the first enquiry.
WhatsApp engagement, automated communication, reminders, and healthcare content that help practices build stronger connections and keep conversations moving.

Learn more →

Practice Operations Services

Practice Operations Services

Run your practice with greater efficiency.
Appointment management, digital workflows, practice tools, dashboards, and reporting that bring key operations together and give you greater visibility into performance.

Learn more →
Testimonials

Results that speak for themselves

Hear from the doctors, hospitals, and healthcare organisations that have worked with WhiteCoats to strengthen their digital presence and grow their practices.

Posted on Google Google
Nitin Lal profile picture
Nitin Lal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good service
Posted on Google Google
Rafat Nizami profile picture
Rafat Nizami
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A great networking platform for Doctors and Hospitals! It’s really useful for staying updated with clinical cases, medical news, and connecting with verified peers. Overall it's a valuable tool for medical professionals.
Posted on Google Google
Rajesh Thunuguntla profile picture
Rajesh Thunuguntla
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional work, very much recommended
Posted on Google Google
GANESH IRKAL profile picture
GANESH IRKAL
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It’s very good service We have been running Meta Ads for Kerala Therapy Center for the last 1.5 years, and our experience has been great so far. We receive timely updates regarding our account and campaigns, and the leads have been good as well. *Munaz* is handling our Meta Ads account and has been very supportive throughout.
Posted on Google Google
sanjana tikariya profile picture
sanjana tikariya
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
They are professional, responsive, and genuinely take the time to understand the requirements.The team is approachable, open to feedback, and willing to make changes based on what works best.Overall, it has been a positive experience working with them.
Posted on Google Google
esha marketing profile picture
esha marketing
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We have been using WhiteCoats’ services for the past 4 years, and our overall experience with their digital marketing services has been very good. The WhiteCoats team developed and maintains our website and has helped us improve our online visibility and SEO rankings. We have seen our website achieve strong visibility in Hyderabad, including being recognized through AI-powered search. The team has been supportive and consistent in managing our digital presence, and we are happy with the results we have seen over the years. We would definitely recommend WhiteCoats to doctors, clinics, and hospitals looking to strengthen their digital presence and grow their online visibility. WhiteCoats describes its services as including website development, SEO, social media management, content creation.
Posted on Google Google
Mallewar Vaishnavi profile picture
Mallewar Vaishnavi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great experience with WhiteCoats’ digital marketing services. Their team is professional, responsive, and understands the healthcare industry well. They helped improve our online visibility through SEO, Google Business Profile optimization, and digital marketing strategies. The communication and support from the team have been consistent, and we’ve seen positive improvements in our online presence. I would definitely recommend WhiteCoats to doctors, clinics, and healthcare professionals looking to strengthen their digital presence.

FAQ

Questions, answered

Can’t find your answer? Email sales@whitecoats.com or call 1800 569 9991.

Can WhiteCoats work with my existing website and social media pages?

Yes. Whether you're starting from scratch or already have digital assets in place, we can enhance and manage your existing online presence wherever possible.

How is WhiteCoats different from a regular marketing agency?

Unlike generic agencies, we work exclusively with healthcare providers. Our team combines healthcare expertise, technology, and digital strategy to help practices grow with confidence.

What services can I access through WhiteCoats?

WhiteCoats offers end-to-end solutions for practice growth, patient engagement, and practice operations—from websites and SEO to patient communication and operational tools.

Will I have a dedicated point of contact?

Yes. Every practice is assigned a dedicated Relationship Manager who coordinates with our specialist teams, provides regular updates, and ensures everything runs smoothly.

How involved do I need to be once we get started?

Very little. Once we understand your goals and gather the required information, our team manages the planning, execution, and ongoing support while keeping you informed every step of the way.

Do I need technical knowledge to work with WhiteCoats?

Not at all. From your website and digital presence to ongoing support and reporting, our team handles everything, allowing you to stay focused on patient care.

How do I know which services are right for my practice?

Our team takes the time to understand your goals and recommends solutions that best fit your practice, speciality, and stage of growth.

knowledege base

Marketing updates and healthcare industry trends

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Ready To Grow?

Get in touch with our growth advisors, and together, let us figure out your next steps for accelerated practice growth.